Shipping Policy

Thank you for shopping at qqjcw.com! Please read the following shipping information carefully.

1. Processing Time

• All orders are processed and packed within 1-3 business days after successful payment.

• You will receive a shipping confirmation email with a tracking number once your order is dispatched.

• Orders placed on weekends or public holidays are processed on the next business day.

2. Shipping Rates

• Standard Shipping: Orders totaling $40 USD or more qualify for free shipping.

• For orders under $40, a flat rate of **$5.99 USD** will be charged (rates may vary based on weight and destination; please refer to the checkout page).

• Expedited shipping options (if available) will have costs calculated at checkout.

3. Delivery Time (Estimated)

• Standard Shipping: Estimated delivery in 7-15 business days after dispatch (depending on destination and customs clearance).

• Expedited Shipping (if offered): Estimated delivery in 3-7 business days after dispatch.

• Please note: These are estimates, not guarantees. Actual delivery times may be delayed due to force majeure (e.g., weather, customs, holidays).

4. Shipping Destinations
We currently ship to addresses in [Please fill in your supported countries/regions, e.g., United States, Canada, Australia, United Kingdom, and select European countries]. We do not ship to P.O. Boxes or APO/FPO addresses at this time.

5. Customs and Duties

• International orders may be subject to customs clearance and may incur import duties, taxes, or brokerage fees. These charges are the responsibility of the recipient (buyer) and are beyond our control.

• We are not responsible for delays or returned packages caused by customs. If a package is returned due to refusal to pay customs fees, we will refund the order total minus the shipping costs incurred.

6. Order Tracking
You can track your order by:

• Logging into your account and viewing "Order History."

• Using the tracking number provided in our shipment email on the relevant carrier's website (e.g., USPS, DHL, EMS).

7. Incorrect Address
Please double-check your shipping address at checkout. If a package is undeliverable due to an incorrect, incomplete, or unattended address provided by you, any additional shipping costs or losses incurred will be your responsibility.